Healthcare Chatbots Market worth 25.1% CAGR and is estimated to reach USD 703.2 Million by 2025
According to this latest publication from Meticulous
Research®, the global Healthcare
Chatbots Market is expected to grow at a CAGR of 25.1% from 2019 to reach
$703.2 million by 2025. Factors such as increasing optimum
internet connectivity and rising adoption of smart devices, limited
availability to council huge patient population, technology advancements in
artificial intelligence, chatbots to reduce the healthcare cost, and increasing
demand of virtual health assistance are driving the growth of the global
market. However, data privacy concern, lack of expertise for chatbot
development, and lack of awareness and misconception are hindering the growth
of this market.
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The global healthcare chatbots market
study presents historical market data in terms of values (2017 and 2018),
estimated current data (2019), and forecasts for 2025-component (software and
services), deployment (on-premise and cloud-based), application (symptom
checking, medication assistance & guidance, coverage & claims management,
and appointment management), end user (patients, healthcare providers, and
healthcare payers). The study also evaluates industry competitors and analyzes
the market at regional and country level.
On the
basis of component, the global market is segmented
broadly into two major segments, namely, software and services. In 2018, the
software segment accounted for the largest share of the global market, by
component. The growth of the healthcare chatbots software market is attributed
to the rise in adoption of smartphones and increased awareness of
self-monitoring approaches in health and disease management.
The global healthcare chatbots market
is segmented broadly by deployment mode into two major segments namely,
on-premise and cloud-based. In 2018, the on-premise segment accounted for the
largest share of the global market. Factors such as ease of implementation and
minimizing data breach possibility are driving the adoption of on-premise
solutions.
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On the
basis of application, the global healthcare chatbots market
is segmented broadly into four major segments namely, symptom checking,
medication assistance & guidance, coverage & claims management, and
appointment management. In 2018, the symptom checking segment accounted or the
largest share of the global market, by application. With an increasing trend
among patients towards self-management of treatments and therapies, there is a
growing demand for virtual assistants like chatbots among patients.
The global healthcare chatbots market
is segmented broadly by end users into three major segments namely, patients,
healthcare providers, and healthcare payers. In 2018, the patients segment
accounted for the largest share of the global market, by end users. Factors
such as adoption of smartphones among patients is driving the usage of chatbots
among patients.
As of 2018, Infermedica, Sensely, Inc.,
Ada Digital Health, Ltd., Babylon Healthcare Services Limited, and HealthTap,
Inc. dominated the global healthcare chatbots market. Other major players
include Your.MD Limited, Baidu, Inc., Buoy Health, Inc., Woebot Labs, Inc., and
GYANT.COM, INC. among others.
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Key
questions answered in the report-
· Which
are the high growth market segments in terms of component, deployment,
application, end user, and region?
· What
was the historical market for healthcare chatbots across the globe?
· What
are the market forecasts and estimates for the period 2019-2025?
· What
are the major drivers, restraints, opportunities, and challenges in the global
market?
· Who
are the major players in the global healthcare chatbots market?
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